![]() RepairDesk Payments Wireless Terminal displays upfront the critical information your customer needs to see and keeps sending the transaction data back to RepairDesk. Or worse, they might post their experience with your shop on social media! □ Customer Experience with RepairDesk Payments Wireless Terminal They will tell their friends and family about this frustrating experience. Up to the point where they’d be thinking, “ Next time, I’d better go to a repair shop that’s more quick and professional in dealing.“Īnd, this is how a bad customer experience just costs you a customer. It added roughness to the customer’s experience. Picking up a Square Card Reader for your repair shop proved to be disastrous for your growth. You could have completed credit card payments for at least two more customers just in that time slot. ![]() Those are the critical points where Square Card Reader has wasted your and the customer’s time. That’s actually a □disaster there if you see. ⏰The other customers are still waiting for their turn as yet. ![]() You can notice their dull facial expressions. ⏰The customer takes a minute, reviews the receipt, and proceeds to complete the transaction.īut right before they are about to swipe that card, you interrupt them and politely ask them for a tip. Anyhow, you try providing them the breakdown on a printed receipt. It would have been nicer if they could “see” it. ⏰The customer frowns as they can’t calculate all of this in their mind.
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